Privacy Policy

Visitors to our websites

When someone visits our website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


Use of cookies by Sapphire Consulting Group Ltd

You can read more about how we use cookies on our Cookies Page.



We use a third party provider to deliver our monthly e-newsletter. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. This information does not identify anyone.


Security and performance

We use a third party service to help maintain the security and performance of the Sapphire Consulting website. To deliver this service it processes the IP addresses of visitors to the Sapphire Consulting Group Ltd website.



We use a third party service,, to publish our website. These sites are hosted at, which is run by Automattic Inc. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic’s privacy notice.


People who email us

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy.  Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.


Job applicants, current and former Sapphire Consulting Group Ltd employees

When individuals apply to work at Sapphire Consulting Group Ltd, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference, we will not do so without informing them beforehand unless the disclosure is required by law.

Personal information about unsuccessful candidates is destroyed or deleted.

Once a person has taken up employment with Sapphire Consulting Group Ltd, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Sapphire Consulting Group Ltd has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.


Complaints or queries

Sapphire Consulting Group Ltd tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Sapphire Consulting Group Ltd’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.


Access to personal information

We try to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you, we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you how long we are holding it for;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request to Sapphire Consulting Group Ltd for any personal information we may hold, you need to put the request in writing and send it to the address below.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.

If we do hold information about you, you can ask us to correct any mistakes by, once again, putting the request in writing and sending it to the address below.


Disclosure of personal information

Sapphire Consulting Group Ltd will not disclose personal data without consent except when required by law, to prevent and detect crime and to produce anonymised statistics.


Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 30 January 2017.


How to contact us

If you want to request information about our privacy policy, you can email us or write to:

Sapphire Consulting Group Ltd
St Austell
PL26 6HN